Q. I have heard people talk about buying in Sprees. What exactly is a Spree? Are there benefits to placing orders this way? A. Many International customers opt to buy in "Sprees". We think this is an excellent idea!!! How do you buy in a "Spree"? Contact anyone you know who may want to make a purchase and then place one order for all the goods. Everyone can give their funds to one individual who can then pay for the order and have it shipped to their location. This way, you can split the cost of a secure method of shipping and not only will you be 100% covered if issues arise in transit but chances are, you'll pay even less than you would for 1 small order shipped by Airmail (our most inexpensive and least secure shipping option)! We will even package products in separate bags labeled with each person's name. Simply email us prior to purchase with all of your information. Easy! Q. Do you have a newsletter or mailing list for updates? A. YES! We have finally started a newsletter. Email info@taylormademinerals.com with "Subscribe" in the subject line and we will start keeping you informed immediately. We do not send newsletters frequently, only when there is an upcoming sale or new products added. You may unsubscribe at any time following the directions located at the bottom of the newsletter. Q. How much product does a 5 gram jar hold? A. We know how confusing the jar sizes can be and have decided to list it all out for you. Hopefully this will help you all! 5 Gram Jars - A little smaller than the size of a quarter. They are about 1" across and 3/4" tall. They hold about 1/4 Ounce, 6ml or 1/2 Tablespoon of product. 10 Gram Jars - A little smaller than a half-dollar piece. They are about 1.25" across and 3/4" tall. They hold about 1/2 Ounce, 12ml or 1 Tablespoon of product. 30 Gram Jars - About the size of a silver dollar. They are 2" across and 1" Tall. They hold about 1.5 Ounces, 36ml or 3 Tablespoons of product. The jar sizes are actually named according to how much water weight they will hold. Powder is much lighter than water so this explains the difference between the jar "name" and the actual amount of product it holds! Sample Jars are now provided in clear 3 gram jars with screw top lids. Q. There appears to be some debate over what products are approved for specific uses. Can you shed some light on this? A. If you refer to our Approved Uses List, we have broken down which products are approved for which cosmetic uses. Please understand that it is completely up to you, the customer, to decide how you wish to use a product. Some clients experience irritation due to certain products while others have no reaction at all. We are simply supplying you with all the facts and let you make the call. Q. Are the pictures on the site true color representation of the product? A. Our site photographer strives to take the best pictures possible to give you the best idea of each product's color and texture. Sometimes the condensed product in the jar can look slightly different once applied on skin, this is why we have color swatches of all the pigments so you get the best idea of how the color looks applied dry and wet. However, each computer monitor sees color differently depending on how your color contrast and brightness is calibrated, therefore we cannot gaurantee that the colors you see on your monitor are the same. Q. Do you sell wholesale? A. We no longer offer the option to resale our products due to a lack of manpower. However, we will make certain considerations on a case by case basis. If you are looking to order several products in 1 oz. sizes, we may be able to fulfill that need. Simply email info@taylormademinerals.com with specifics on what you are needing and we will see what we can work out for you! Q. Do you test your products on animals? A. We do not test on animals nor do we purchase from manufacturers who test on animals. While we can not claim vegan status due to our occasional use of Carmine, we are definitely animal lovers and do not believe in the testing of ANY cosmetics on animals. Q. Do you sponsor reviews? A. We are big believers in the power of recommendation. Therefore, we LOVE when clients review us in blogs, on youtube, etc. Because TMM is a very small company we do not have a large budget for sponsorship. However, we encourage you to email us for information if you have an interest in doing a review. We do ask that you have a legitimate outlet for your review that we may first explore. So be sure to shoot us a link to your page when you email for information. |